A U.S. Veterans Administration healthcare facility's need to comply with HSPD-12 requirements led to concerns over its lack of centralized, integrated control. It was managing two expensive legacy surveillance systems (analog CCTV and IP-based), had an outdated access control system, and wanted to reduce costs associated with long-term infrastructure (bandwidth, power and space) and security operator training. The facility wanted to be able to generate security system reports more efficiently.

The customer was weighing two alternatives. The first option was to completely replace its existing security system, which would standardize its security onto a single VMS platform and accelerate a move to a total IP-based video security system. The other option was to implement a command and control functionality across all of its legacy analog and new IP-based systems.


After reviewing the costs associated with replacing the systems, training and overall transition, the customer decided on the second option, deploying a Physical Security Information Management (PSIM) system. This security solution allowed the customer to integrate all of its systems under one, user-friendly Graphical User Interface (GUI) and to migrate to new systems without scrapping its existing investments.

The customer also chose this solution for its reduced report generation time (from days to minutes), improved situational awareness and its ability to integrate with new systems in the future.


The PSIM solution was implemented to manage hundreds of cameras and readers, and nearly 1,000 alarm points. All sensors and other data were integrated onto a video wall display that is updated in real time. Two full-time security operators manage the system across three shifts. The healthcare facility's response procedures are now automatically tied to alerts by type, and many functions are automatic or require only single-click operation. Imbedded alert reporting and automatic report generation help save operator time. The entire project was completed under budget.


Implementing PSIM has provided significant cost savings in manpower and equipment in comparison to total system replacement. Long-term cost savings will result from reduced training, increased employee productivity, and improved operator efficiency. The PSIM solution also offers the customer integration support for its existing systems and published, well-documented SDK for additional integration.